Expectations + Guidelines


Here are a few things that may be helpful in understanding the Interior Design process. This list is not part of our Agreement; just high level guidelines to assist you in navigating the design process and help you think of questions you didn’t know to ask.


PHASE 1 Construction – New or Remodel

Let's go!

The design team is off and running. They will create designs and start choosing selections for your new residence.

Tick Tock

We will request a project timeline from your builder so that we can plan our tasks accordingly and ensure that our deliverables are timely.

Rooted in Relationships

We believe teamwork and respect enhance performance and problem solving and we are committed to both.

In the Loop

If you order any selections through an OZ preferred vendor, we will provide you with updates on order status and delivery. However, we do not manage the architect, builder or any sub-contractors.

Coming to Life

OZ creates models for you and working drawings for the builder. The models will not always look like the completed Working Drawings. Please refer to the Working Drawings for final design specifics.

Collaboration is Key

We request that the builder be present at our onsite consultations because it is an excellent opportunity to discuss the execution of the designs.

Meetings are a Must

We find that a standing weekly or bi-weekly meeting with all necessary team members is beneficial. But, we will do our best to accommodate impromptu meetings.

All in Agreement

Our design fee will be paid according to the terms of the executed Agreement, and OZ will inform you when the design fee is due.


PHASE 2 Furnishings & Finishing Touches

Make it yours

This where the fun really begins...we design and guide you in placing all of your furnishings – stuff you already have and stuff we select for your new design - making it YOUR home.

Order up

Items will be ordered when you approve the proposal

Working with a pro

We respectfully ask that all clients understand that prices found on the internet, which may be lower for individual items and products, do not correspond to the full service being delivered by OZ

I want it now

There may be lead times for items purchased. Custom items may have eight to twelve weeks lead time for production.

It's all happening

We will install the complete design in one installation/delivery at your home when all items are ready for installation.

We got this

Our sources/trade-persons only work through OZ, and unless otherwise specified, clients cannot work directly with them.

The reveal

We do request that you not be present during the installation at your home. You hired us so you can simply enjoy the result! Plus, it makes the final reveal much more fun!